
For EBO’s local service area, standard service is $85 per serve, rush service is $120, and same-day service is $170 when availability is confirmed. Those rates apply to assignments in Davidson, Wilson, Sumner, and Rutherford counties. A service request can cost more or less only when the assignment needs a different timing option, falls outside local coverage, involves another person at the same address, or requires work beyond the included attempts.
A process-serving price should tell a client what pace of work is being requested and what the rate covers. The useful question is not simply the lowest number on a list. It is whether the service address, deadline, documents, and instructions fit the service level being quoted. Clear information at the start helps avoid an assignment that is priced for routine work but arrives with a same-day deadline or a missing apartment number.
This guide explains EBO’s published rates and the practical details that affect a process-serving assignment. It is general information about service planning, not legal advice about a particular case or service method.
EBO’s local rates start with the timing you need
Standard service is the practical choice when the assignment has a normal court schedule and does not need immediate dispatch. EBO publishes a rate of $85 per serve for standard local service, with a typical turnaround of three to five business days. The assignment still begins with a review of the location, documents, timing, and service needs before acceptance.
Rush service is $120 per serve. It is for a deadline-driven matter that needs faster attention than standard service. A rush request should include the court deadline and the complete service address at the outset, because a faster assignment leaves less room to correct a missing unit number, gate instruction, or document page after the route is planned.
Same-day service is $170 per serve and is subject to an availability review. Same-day work asks the team to assess the documents, address, deadline, and current workload right away. When a deadline is close, call or text 615-879-4920 rather than relying on the office voicemail line.
The full prices and services page is the source for the current published options. It also covers courthouse filing, subpoena service, due diligence, and the terms that apply to an assignment.

Location changes the scope of the assignment
Local service rates apply in Davidson, Wilson, Sumner, and Rutherford counties. The price reflects work in the service area EBO states on its published service page. An assignment outside that coverage is reviewed as an out-of-area request because travel, route planning, and location-specific charges can change the work involved.
EBO publishes out-of-area standard service at $110 and out-of-area rush service at $160. Those assignments include up to three attempts if needed. Availability, turnaround, and any location-specific charges are confirmed before acceptance. That confirmation matters because an address beyond the local area can require a different schedule from an assignment near the rest of the day’s route.
A complete location is more useful than an address alone. Include a unit or suite number, building name when it helps identify the entrance, gate or access instructions, and any reliable schedule details. Those facts do not decide whether service can be completed, but they help a server plan a lawful attempt instead of arriving at a large property with no practical way to find the right door.
The number of people and attempts matters
For multiple people served at the same address, the first person is charged at the full selected rate. Each additional person is charged at half that rate. With local standard service, that means $85 for the first person and $42.50 for each additional person served at the same address. Send a separate document set for every person so the assignment can be reviewed accurately.
EBO’s local service policy includes up to six attempts in Davidson, Wilson, Sumner, and Rutherford counties. The published additional-attempt rate is $35 for each attempt after the sixth. The count does not mean every assignment needs six visits. It gives clients a clear rule for the work involved when an address is difficult, incomplete, or not productive at the first reasonable attempt.
A successful serve is not guaranteed by the number of attempts. A person may have moved, work an irregular schedule, live behind restricted access, or need to be served through a method the client’s attorney or court must authorize. A professional record of attempts is valuable because it gives the client and attorney specific facts to review, rather than a vague statement that the assignment was not completed.
Document type is not the main price driver
For local standard service, EBO states that the rate is $85 per serve regardless of document type. The published page also lists subpoena service at $85 for standard service and $120 for rush service. The key pricing factors are generally the requested speed, the service address, the number of people to be served, and the amount of work the assignment requires, not a label on the document alone.
Documents still matter for planning. The server needs the correct named person, every page that must travel with the service packet, the issuing court information, and any attorney instructions or court order that directs the method. Incomplete documents can interrupt a route or create a follow-up problem that a rate alone cannot solve.
Clients should email PDF documents for review rather than sending an upload link. Pair the documents with the service address, deadline, and instructions. EBO’s assignment checklist gives law firms a straightforward way to organize those details before a request is sent.

Additional services have their own published rates
Some assignments combine process serving with another task. EBO publishes a filing and standard-service bundle at $135, while local courthouse filing and retrieval is listed at $55. Combining related work can be useful when the same matter needs a filing completed and documents served, but the client should still provide the deadline and court instructions for each task.
Difficult assignments can need work beyond routine attempts. EBO lists due diligence at $35 per additional attempt after the sixth. The term describes persistent, documented work on an assignment that needs more planning. It does not replace legal direction about a court-authorized alternative method of service.
Printing is one item clients do not need to add to the local service rate. EBO’s published terms state there is no separate fee for printing documents. That is useful when preparing the total expected cost, but clients should still send complete, legible PDFs so the packet and instructions can be checked before an assignment is accepted.
Ask for the service level that fits the deadline
Start with the court deadline, then choose the timing option that matches it. Standard service gives an assignment three to five business days. Rush service is for work that needs faster attention. Same-day service is for an urgent request that can be reviewed and scheduled immediately. Selecting a slower option after the deadline has already become urgent does not create more time on the calendar.
If the request is time-sensitive, call or text 615-879-4920. For non-urgent questions, the office voicemail line is 615-881-5741; it is often unattended. Those two paths keep urgent availability questions separate from routine follow-up.
A clear request lets EBO review whether the timing is available and identify the correct published rate before work begins. It also gives the client a better record of what was requested if the location details or deadline change later.
A complete request makes the price easier to confirm
A useful request starts with the person named in the documents and the complete address where service is requested. For an apartment, that means the building and unit number. For a workplace, it can mean the employer name, suite, public entrance, or other detail that distinguishes one office from the rest of a large building. A street address without the information needed to reach the correct door can create an avoidable delay.
The deadline belongs in the first message. It tells the team whether the request fits standard service or needs a faster review. Include the actual date, not just “as soon as possible,” and say if an attorney, clerk, or client has given a particular instruction about timing. A deadline is a planning fact, while a promise to complete service depends on the location, the person’s availability, and the permitted method for the case.
Send the full PDF packet, not a partial screenshot or a document name without the pages that must be delivered. Add any attorney instructions, court order, gate code, unit access information, or safe factual note that helps identify the service location. A client does not need to guess at a service method. The job is to provide the assignment facts so the work can be reviewed against the documents and instructions.
If the person may be at more than one credible location, separate the details clearly. List each address, explain what connects it to the person, and identify which one is the priority. That structure helps prevent the same information from being repeated in several messages and makes it easier to confirm whether an additional location changes the assignment’s scope.
Keep the price question tied to the assignment you actually need. A standard rate can be appropriate for a complete local request with a normal deadline. A faster rate can be appropriate when the date is close. An out-of-area rate can be appropriate when the address falls beyond the local service area. Those are concrete choices a client can review before asking the team to reserve time for the work.
Clear information protects the client’s time as well as the service budget. It reduces follow-up before the first attempt, makes a rush request easier to evaluate, and gives the person handling the matter a better record of the assignment. When the facts change, send the update in the same email thread or identify the assignment plainly so new details stay connected to the original documents.
How EBO helps clients plan a clear request
EBO’S Serve & Ledger Co., LLC supports individual clients and law firms with process serving across Davidson, Wilson, Sumner, and Rutherford counties. The team reviews the documents, location, timing, and instructions before accepting an assignment. That review is where a client can confirm whether standard, rush, same-day, or out-of-area service fits the request.
For a routine assignment, email PDF documents for review with the named person, complete address, deadline, and relevant access details. For a closer deadline, use the time-sensitive phone number. The published price list remains the clearest place to check the current service options before submitting the assignment.
Frequently asked questions
Is a non-service fee the same as paying for a completed serve?
No. EBO’s published terms list a $55 non-service fee when service is not completed. The outcome depends on the facts at the address and the lawful method available for the assignment.
How are multiple people at one address priced?
For people served at the same address, EBO charges the full applicable rate for the first person and half that rate for each additional person. A standard local assignment, for example, is $85 for the first person and $42.50 for each additional person.
What should I send before asking for a price confirmation?
Send the PDF documents, full service address, person to be served, deadline, and any access or attorney instructions. Those details let the assignment be reviewed for availability and the correct service option.
Can a process server guarantee successful service?
No. A rate pays for the requested service work, not a promised outcome. A person may have moved, access may be limited, or the permitted method may require further direction from the attorney or court.
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